Successful utilization of customer feedback is a must-have for any software developer. Customers feedback and ideas is something that should guide and inform decision-making as well as influence the product roadmap.
Until now we were collecting ideas and customer wishes through the different channels including emails, forums, ticket system and even chat that is quite popular among JoomSport users. It was a bit tricky for us to organize all requests and understand where we should move our product development.
Today we introduce the new customer feedback system that we have implemented for our development team and our customers. Shortly we also will add feedback widgets to most of our products so you can easily navigate to the feedback portal from there.
You are welcome to
We would be glad to hear your feedback!